I am writing to thank you for the brilliant support you provided for the Discovery Airlines project.

When I consider the short, six months period you were given to research, source and design the Information Technology solutions best for the airline.  It is consistent with your ability to deliver, without fault on time the tools we needed.

Your leadership pulled the team together and your excellent communication skills enabled all the departments to grasp what it is we all need to achieve.

Invariably the results of the Technology brief I gave to you at the onset of the program, were, by far beyond my expectations.  The system is the best, at the best price and ensures the overall success of the organisations.

Thank you again for your commitment, you have earned my confidence and professional respect. We have not hesitation in commending your first rate service to prospective clients.

Philip Maguire: Managing Director: The Reliance Group

In about March 1991, shortly after I joined Telecom Wellington, I first came across Keith Lightfoot in his role as a Technical Representative of Telecom Mobile Radio.

At this stage we were investigating ways to improve our dispatch function and our communications with our technician field force, and TMR was offering a possible solution.

Keith’s role was partly technical but, at least as I perceived it, was mostly concerned with ensuring that I, the customer, got exactly what I wanted from his company.

In my dealing with Keith over the next 12 months, I found him to be a most able and realiable person to deal with, and our system was specified, installed and commissioned with no significant problems.

I believe that the standard of customer service that Keith delivered was truly excellent, and the fact that his customer was in this instance a sister company makes his achievement all the more exemplary.

I would have no hesitation in recommending Keith for any position involving customer service activities, and I suspect that his performance in the sales arena would be equally good.

David J. Howell : General Manager Residential Operations : Telecom Wellington

I have known Keith Lightfoot for a period of 18 months during which time our Society has conducted a thorough investigation into all aspects of the way in which we handle our data processing.

During those 18 months I have found Keith Lightfoot to be direct, open and thoroughly professional in the way he has presented his Company’s case and products.

Keith’s special forte is his ability to deliver a marketing message clearly and which is pitched at the right level for the particular customer.

All too often people involved in marketing software and hardware in the data processing world speak in unintelligible gobblegook.

Keith Lightfoot is not one of these, he has the ability to present complex concepts and technical data in a clear and intelligible fashion.

I would recommend Keith Lightfoot to any potential employer and would be willing to act as referee should it be requested.

John Wilson : General Manager : Combined Rural Traders

Over the past four years Keith has been our advisor for computer software and hardware in a time when we have undergone a complete transition to computerisation.

He has always been totally honest and reliable in his dealing with us.

We have found his expertise in computers to be without question and have never regretted taking his advice, which I might add has not always been what we had in mind initially.

However Keith was never afraid to give his advise and he has gently but firmly lead us in the right direction which has invariably been correct and to our advantage in the long term.

Keith has a very pleasant nature and is able to get along side his clients and understand their needs and requirements very quickly.

We are sad to lose his services in Southland but wish him and his family well in the future.

D N Thompson : Managing Director : D N Thompson Insurances